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I/We hereby Ezidebit Pty Ltd ACN 096 902 813 (User ID 165969) to debit my/our account at the Financial institution identified above through the Bulk Electric Clearing System (BECS) in accordance with the Debit Arrangement stated above and this Direct Debit Request and as per the EziDebit Service Agreement (Ver 1.11) provided.
You are about to submit the following details:
Global Payments Australia 1 Pty Ltd ACN 601 396 543 I Authorised Representative under AFSL 315388
I/We hereby authorise Global Payments Australia 1 Pty Ltd ACN 601 396 543 (Direct Debit User ID number 342190, 342191, 428198) (referred to as "Ezidebit'1 to make periodic debits on behalf of the Business (referred to as "the Business") as indicated on the attached Direct Debit Request which incorporates this DDR Service Agreement.
I/We acknowledge that Ezidebit is acting as a Direct Debit Agent for the Business and that Ezidebit does not provide any goods or services (other than the direct debit collection services) to me/us for the Business pursuant to the Direct Debit Request and has no express or implied liability in relation to the goods and services provided or to be provided by the Business or the terms and conditions of any agreement that I/We have with the Business.
I/We acknowledge that the debit amount will be debited from my/our nominated card or bank account according to the terms and conditions of my/our agreement with the Business and the terms and conditions of the Direct Debit Request (and specifically the Debit Arrangement including the Fees/Charges in the Direct Debit Request).
I/We acknowledge that the details of my/our nominated card or bank account should be verified (eg: against a recent card or bank statement) to ensure accuracy of the details provided and I/we will contact my/our financial institution if uncertain of the accuracy of these details.
I/We acknowledge that is my/our responsibility to ensure that there are sufficient available/cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the due date for the debit. Direct debits normally occur overnight, however transactions can take up to 3 banking business days depending on the financial institution. Accordingly, I/we acknowledge and agree that sufficient funds will remain in the nominated account until the debit amount has been debited from the account. If there are insufficient funds available, I/we agree that Ezidebit will not be responsible for any fees and charges that may be charged by either my/our or its financial institution.
I/We acknowledge that there may be a delay in processing the debit if:
1. A payment request is received by Ezidebit after Ezidebit's usual cut off time, being 3:00pm Qld time, Monday to Friday;2. A payment request is received by Ezidebit on a day that is not a banking business day in Sydney, NSW and Melbourne, VIC; or3. There is a public or bank holiday on the day when the debit transaction is due to be processed or on any of the following days until the debit is processed. Any payment that falls due on any of the above will be processed on the next business day.
I/We authorise Ezidebit to vary the amount of the payments from time to time upon receiving instructions from the Business of a variation provided for within my/our agreement with the Business or as may be agreed by me/us and the Business. I/We do not require Ezidebit to notify me/us of the variation to the debit amount.
I/We acknowledge that Ezidebit is to provide at least 14 days' notice if it proposes to vary any of the terms and conditions of the Direct Debit Request (including this DDR Service Agreement) including varying the Debit Arrangement. I/We will contact the Business if I/we wish to alter or defer the Debit Arrangement. I/We acknowledge that any request by me/us to stop or cancel the Debit Arrangement will be directed to the Business.
I/We acknowledge that any dispute regarding a debit will be directed to the Business and/or Ezidebit. If no resolution is forthcoming, I/we will contact my/our financial institution. I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, a failed payment fee (as referred to in the Debit Arrangement) may be payable by me/ us to Ezidebit. I/We will also be responsible for any fees and charges applied by my/our financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Ezidebit.
I/We authorise Ezidebit to attempt to re-process any unsuccessful payments as advised by the Business.
I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Ezidebit and agree to pay those fees and charges to Ezidebit.
"Ezidebit" may appear as the merchant for a payment from my/our credit card (including a debit or charge card). I/We acknowledge and agree that Ezidebit will not be liable for any disputed transactions resulting from the supply or non supply of goods and/or services and that all disputes will be directed to the Business (as Ezidebit is acting only as a Direct Debit Agent for the Business). The Transaction Fee for a debit to a Credit Card calculated as a percentage may be subject to a minimum amount.
I/We hereby irrevocably authorise, direct and instruct any third party who holds/stores my/our personal information (relating to the Business and this Direct Debit Request) to release and provide such information to Ezidebit.
1. Ezidebit to verify with my/our financial institution and/or correct, if necessary, details of my/our account; and 2. My/our financial institution to release information allowing Ezidebit to verify my/our account details.
Direct Debit Request Service Agreement
This is your Direct Debit Service Agreement with the Victorian Health Professionals
Association (VAHPA) ABN 38 106 461 384 (formerly the HSU Health Professionals Vic
No. 3 Branch). It explains what your obligations are when undertaking a Direct Debit
arrangement with us. It also details what our obligations are to you as your Direct
Please keep this agreement for future reference. It forms part of the terms and
conditions of your Direct Debit Request (DDR) and should be read in conjunction
with your DDR authorisation.
account means the account held at your financial institution from which we are authorised
to arrange for funds to be debited.
agreement means this Direct Debit Request Service Agreement between you and us.
banking day means a day other than a Saturday or a Sunday or a public holiday listed
debit day means the day that payment by you to us is due.
debit payment means a particular transaction where a debit is made.
direct debit request means the Direct Debit Request between us and you.
us or we means Victorian Allied Health Professionals Association (VAHPA), (the Debit User)
you have authorised by requesting a Direct Debit Request.
you means the customer who has signed or authorised by other means the Direct Debit
your financial institution means the financial institution nominated by you on the
DDR at which the account is maintained.
1. Debiting your account
1.1 By signing a Direct Debit Request or by providing us with a valid instruction,
you have authorised us to arrange for funds to be debited from your account. You
should refer to the Direct Debit Request and this agreement for the terms of the
arrangement between us and you.
1.2 We will only arrange for funds to be debited from your account as authorised
in the Direct Debit Request.
2. Amendments by us
2.1 We may vary any details of this agreement or a Direct Debit Request at any time
by giving you at least fourteen (14) days written notice.
3. Amendments by you
You may change, stop or defer a debit payment, or terminate this agreement by providing
us with at least fourteen (14) days notification by writing to:
Victorian Allied Health Professionals Association
PO Box 13286, Law Courts, Vic 8010
by telephoning us on 1300 322 917 during business hours;
arranging it through your own financial institution, which is required to act promptly
on your instructions.
4. Your obligations
4.1 It is your responsibility to ensure that there are sufficient clear funds available
in your account to allow a debit payment to be made in accordance with the Direct
4.2 If there are insufficient clear funds in your account to meet a debit payment:
(a) you may be charged a fee and/or interest by your financial institution;
(b) you may also incur fees or charges imposed or incurred by us; and
(c) you must arrange for the debit payment to be made by another method or arrange
for sufficient clear funds to be in your account by an agreed time so that we can
process the debit payment.
4.3 You should check your account statement to verify that the amounts debited from
your account are correct
5.1 If you believe that there has been an error in debiting your account, you should
notify us directly on 1300 322 917 and confirm that notice in writing with us as
soon as possible so that we can resolve your query more quickly. Alternatively you
can take it up directly with your financial institution.
5.2 If we conclude as a result of our investigations that your account has been
incorrectly debited we will respond to your query by arranging for your financial
institution to adjust your account (including interest and charges) accordingly.
We will also notify you in writing of the amount by which your account has been
5.3 If we conclude as a result of our investigations that your account has not been
incorrectly debited we will respond to your query by providing you with reasons
and any evidence for this finding in writing.
You should check:
(a) with your financial institution whether direct debiting is available from your
account as direct debiting is not available on all accounts offered by financial
(b) your account details which you have provided to us are correct by checking them
against a recent account statement; and
(c) with your financial institution before completing the Direct Debit Request if
you have any queries about how to complete the Direct Debit Request.
7.1 We will keep any information (including your account details) in your Direct
Debit Request confidential. We will make reasonable efforts to keep any such information
that we have about you secure and to ensure that any of our employees or agents
who have access to information about you do not make any unauthorised use, modification,
reproduction or disclosure of that information.
7.2 We will only disclose information that we have about you:
(a) to the extent specifically required by law; or
(b) for the purposes of this agreement (including disclosing information in connection
with any query or claim).
8.1 If you wish to notify us in writing about anything relating to this agreement,
you should write to
Victorian Allied Health Professionals Association
PO Box 13286, Law Courts, Vic 8010
8.2 We will notify you by sending a notice in the ordinary post to the address you
have given us in the Direct Debit Request.
8.3 Any notice will be deemed to have been received on the third banking day after
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